We are looking to recruit the above role to be based in Worcester on a permanent and full-time basis
Overall purpose of job: To deliver great customer service and provide an excellent service via fast responses and working with our other internal teams to deliver results.
Responsible to: Customer Services Manager
Main Duties include:
- Responding to customer queries
- Communicating with our internal departments
- Investigating issues and problems
The successful candidate will meet all or most of the following skills and capabilities:
- The ability to deliver results to deadlines
- IT literacy, including the use of word and excel
- Ability to work on their own as well as part of a team.
- Great communication skills
You will need to have a flexible approach to your daily work load
You will need to be self-motivated
Working conditions:
Open plan office environment in our brand-new purpose build Worcester site.
Monday to Friday, 9.00am – 5.00pm
Applicants should apply to recruitment@alliancefdl.co.uk by no later than the 16th February 2024.